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Medical Office Assistant Schools and Programs

Overview of a Career as a Medical Office Assistant

Medical office assistants may perform many tasks depending on the size of the office and the services it provides. Usually the duties may be clerical and/or administrative and entail making sure the office runs efficiently. Duties may include:
  • Filing and updating medical records
  • Completing insurance forms
  • Setting up lab services and hospital admissions
  • Answering phones and welcoming patients
  • Scheduling appointments
  • Dealing with mail, bookkeeping, and billing
Medical office assisting requires you to multi-task, engage politely with people all day, and be detailed-oriented. While most office medical assistants may work in doctor's offices, you may also work in hospitals and facilities for inpatients, outpatients, and residential care.

The Education You May Need for Medical Office Assisting

Although you may only need a high school diploma to become a medical office assistant, formal training may give you a leg up when it comes to employment. Many medical office assistants may complete vocational-technical high schools, or vocational, community, and junior colleges. The programs may provide certifications or diplomas, while some programs may result in associate's degrees. Traditional or online courses may include:
  • Transcription
  • Keyboarding
  • Accounting
  • Record-keeping
  • Insurance processing
Some office medical assistants go on to acquire more education in the field of nursing to expand their responsibilities and pay.